Does the warranty cover OUTLET products?

Warranty coverage for OUTLET padel products

One of the most common questions from our customers is whether the warranty covers OUTLET products or if it only applies to new items. At TiendaPadelPoint, we are committed to always offering maximum transparency and trust to those who choose our offers, whether on new arrivals or special discounts and clearance deals.

In our OUTLET section you can find great deals on all types of padel equipment, such as rackets, shoes, apparel, and accessories. Often, these products are from previous seasons or have some aesthetic detail that does not affect their functionality. Even so, they are still covered by legal warranties unless otherwise stated in the product description.

What does the law say about OUTLET product warranties?

Spanish and European legislation establishes that all products sold by businesses, including OUTLET items, must offer a minimum legal warranty. This warranty is usually three years for new products and one year for second-hand items, but for OUTLET products, being new items on clearance, they usually maintain the standard warranty unless expressly stated otherwise. It is always important to review the product description and specific conditions.

Which brands cover warranty on OUTLET products?

At TiendaPadelPoint we work with the leading brands on the market, such as Adidas, Babolat, Bullpadel, Head, Siux or Wilson, among many others. All these brands apply the legal warranty to their products, whether they are from the current season or from the OUTLET. However, some items may have specific conditions if they have any aesthetic flaw or are display units.

What does the warranty cover on OUTLET products?

The warranty covers manufacturing defects and functional problems not related to wear and tear, accidents, falls, or misuse. For OUTLET products, the customer is protected against any original defect, as long as it was not previously specified. If the product has any flaw or minor aesthetic damage, this must be clearly stated in the description and will not be a reason for a warranty claim.

• Padel rackets from brands like Bullpadel and Nox.
• Shoes from Asics and Kswiss.
• Apparel and accessories from Desigual or Lotto.

How to process the warranty for an OUTLET product?

If you purchase in our OUTLET section and detect any defect covered by the warranty, the procedure is the same as for new products. Simply contact our customer service, providing the order number and a description of the issue. Our team will handle the claim with the corresponding brand, ensuring a quick and effective solution.

What documentation is required for the warranty?

Always keep the invoice or purchase receipt, as it is the essential document for processing any warranty, both for new and OUTLET products. Without this document, it will not be possible to process the claim with the brand.

Recommendations before buying in OUTLET

Before purchasing any item in the OUTLET, carefully review the product sheet and warranty conditions. If in doubt, always contact us before finalizing your purchase. Remember, at TiendaPadelPoint we offer personalized advice and work with the best padel brands on the market, ensuring quality and support even on sale products.

Advantages of buying in the OUTLET with a warranty

In addition to saving, by buying in our OUTLET section you can access products from leading brands such as Babolat, Bullpadel, Nox or Head, with the peace of mind of being protected against any manufacturing defect. Take advantage of the best padel equipment deals with full legal warranties.